Xynotech

Implementation Engineer

Responsibilities:

  • Build, maintain, and support custom integration and maintenance solutions for our top-flight clients, which meet the specific needs of their system
  • Serve as a technical resource for custom development, working alongside our customers and our Client Success, Product, and Engineering teams
  • Use your refined analytical skills to investigate, debug, and correct the most complicated data issues reported by our clients in a timely manner
  • Develop an intimate technical familiarity with the systems behind the Emplifi product suite, and leverage it to ensure our clients successfully get the most out of our software.
  • Work with our engineering team to create and maintain complex integrations within our system, and with external systems (ESPs, DAMs, CRMs, etc).
  • Develop tooling and processes to improve the overall efficiency of the Implementations Team, while ensuring customers receive world-class service at enterprise-level speed.
  • Be a critical part of the Implementations team in charge of taking our customers from Deal closed to Go live.

Qualifications:

An ideal candidate has 3 years of experience providing deep technical and development support in the context of a SAAS application and possesses the following: • Great communication skills • Ample experience interfacing with third-party APIs • Meticulous and relentless problem-solving skills for debugging and technical investigations • Vision for creating broad and scalable solutions to prevent redundant work • Ability to prioritize tasks and work both independently and collaboratively as part of a team • Demonstrated familiarity with the following technical domains: • Web fundamentals: HTML, Javascript, CSS • Ruby, Groovy/Java, Python, or PHP • REST APIs • Data feed processing (CSV, XML, JSON, etc.) • SQL and Databases • E-commerce platforms (Shopify, Magento, SFCC) • ESPs (SendGrid, Bronto, Klaviyo, etc.).

Job Type: Full Time
Job Location: Karachi
Job Category: IT

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